For Customers

We acknowledge that there may be situations where Customers ("Customer," "you," "your") need to withdraw their orders. The terms and conditions for such cases are mentioned in our Cancellation Policy ("Policy").

Any Customer agreement is limited within the bounds of the terms of this Policy.

a. Cancellation

Auto cancellation of a project is not permissible once it has been created on the Platform. As per the Terms of Service norms, you have to contact the Company via email at support@writtenlyhub.com if you wish to cancel or put a halt to a Project.

b. Review

After you have requested for cancellation of a Project, it will be reviewed manually by our team. We will only accept the request once it has been confirmed that the cancellation is within the bounds of the initial information provided at the beginning of the project.

c. Payment

Once our team has accepted your cancellation request, you need to pay for the amount of work done. You also need to acknowledge this via the acceptance email. The calculation will be done from the starting date of the project to the date of cancellation.

d. Modification

WrittenlyHub has the right, in its sole discretion, to change, amend, alter, and/or vary the terms and conditions of this Policy, with or without notifying you prior to the process.

e. Contact

If you have any questions or need clarifications regarding this Policy, then you can get in touch with WrittenlyHub at support@writtenlyhub.com for further clarifications. To validate your service request, WrittenlyHub may require you to provide your contact details (registered mobile number or contact number, etc.)